Regional Office Manager

SNV is a mission-driven global development partner working in more than 20 countries across Africa and Asia. Building on 60 years of experience and grounded in the 2030 Agenda for Sustainable Development, we work on the core themes of gender equality and social inclusion, climate adaptation and mitigation, and strong institutions and effective governance. Together with our team of over 1,600 people, our mission is to strengthen capacities and catalyse partnerships that transform the agri-food, energy, and water systems, which enable sustainable and more equitable lives for all.

For more information on SNV's operations, visit our website: www.snv.org. 

Purpose of the Job

The Regional Office Manager role at SNV Ethiopia plays a critical role in ensuring the smooth and efficient operations of the Amhara regional office. As a nonprofit international development organization SNV relies heavily on strong regional support to deliver impactful projects in Agriculture, WASH and Energy sectors.

The purpose of this position is to provide overall leadership and oversight for the regional office's support functions. This includes managing and supervising teams in finance, administration, procurement, and logistics.  The Regional Office Manager acts as a bridge between regional project teams and the SNV Country Office in Addis Ababa, ensuring projects receive the necessary operational support for timely and high-quality implementation. S/He also represent SNV with external stakeholders, fostering strong relationships with regional authorities and partners to facilitate collaboration and project success.

Operation delivery:

• Organizes integrated process delivery for projects and the field office, optimizing the use of guidelines and procedures.

Strategic and Leadership (Regional Representation to SNV);

• Strengthens cross-functional communication and coordination among the operations team and program teams.
• Represents SNV to external partners, authorities, and local actors.
• Acts as the security focal point for the regional office.

Human Resources:

• Manages and supervises the regional operations support team.
• Supports recruitment, training, and development of the field office team.
• Ensures HR policies and procedures are in place, overseeing the HR function and coordinating with relevant country office counterparts.

Finance:

• Monitors day-to-day financial operations.
• Implements effective financial management and control systems.
• Ensures timely financial closing.

Procurement and Logistics:

• Oversees procurement management and ensures compliance with SNV procedures.
• Manages assets and facilities. Oversees transport and fleet management.
• Ensures smooth communication within the department and with stakeholders.

Analysis and Reporting:

• Maintains a management information system to monitor and analyze data on operation support services performance and resources. Provides input on performance to the Operations Manager.

• Ensures proper recording systems and reporting for fleet, assets, warehouse, and procurement activities

Business Development:

• Assesses support requirements against project objectives and operating environment. Informs on support activities during future project implementation.
• Collaborates with HO office team on system development and control mechanisms for information sharing.

Advisory Services:

• Assesses and advises on the quality of support delivery against project needs. Advises projects on adopting efficient operation services according to guidelines and standard procedures.
• Acts as a focal person for any operational, HR, and finance activities in the region.

Process Development:

• Identifies, proposes, and implements organizational and process improvements for operation support services, aligned with the organization's needs and external developments.

Take up any additional responsibilities assigned by the line manager

Educational Qualifications and Experience

• Master’s degree in relevant discipline in business management, accounting, logistics, human resources, or a related field.
•  A minimum of 8 years of experience working in an international organization, including experience in business support services.
• Experience in reviewing and implementing policies, procedures, and guidelines.
• Experience in managing varied projects either in HR, finance, and logistics/procurement.
• Ability to plan and organize a substantial workload that includes complex, diverse tasks and responsibilities.
• Experience in context analysis and security management.
• Experience in team management.
• Excellent oral and written communication skills in English and the local language in the country.
• High level of integrity and ethical conduct.

Competencies:

• Problem analysis
• Result orientation
• Initiative
• Coaching
• Persuasiveness

Contract Type: National - Full time

Expected start date:  As soon as possible

Duty Station:  Bahir Dar

Contract Duration: Ten months with the possibility of extension based on performance and budget availability.

How to Apply
If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and a letter of motivation before/on the 17th of February 2025. Please submit your application only via Smart Recruiters. All information will be kept in strict confidentiality. 
If we see that your experience and skills match the requirements of the position, we will contact you to advise on the next steps in the recruitment process.

Working at SNV  
SNV offers a challenging work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our staff benefit from and contribute to, an internal and global network of experts.

At SNV, inclusivity is at the heart of our ethos. We celebrate the diversity of our workforce and uphold a policy of non-discrimination based on factors such as disability status, religion, ethnic origin, gender, sexual orientation, and more.

Vetting
SNV carries out rigorous background and reference checks concerning possible safeguarding incidents for all candidates applying for International determined positions. As SNV participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation, sexual abuse, or sexual harassment), the “Statement of Conduct". This Statement of Conduct adopts the definitions used in the Scheme.  

SNV is an equal opportunities employer and female candidates are encouraged to apply.

We do not appreciate third-party mediation based on this advertisement.