Operations Officer- Procurement & Administration

Introduction  

SNV is a mission-driven global development partner working in more than 20 countries across Africa and Asia. Building on 60 years of experience and grounded in the 2030 Agenda for Sustainable Development, we work on the core themes of gender equality and social inclusion, climate adaptation and mitigation, and strong institutions and effective governance. Our mission is to strengthen capacities and catalyse partnerships that transform the agri-food, energy, and water systems, which enable sustainable and more equitable lives for all. For more information, please refer to our website: www.snv.org

Programme Background

SNV believes in rethinking, reforming, and enhancing institutional structures to lessen the impact of rapid urbanisation and climate threats. To do this, we must seek ways to improve the governance and practices of the waste management, drainage and water supply sectors. In Bangladesh, the local government is responsible for water, sanitation, drainage, and solid waste, often needing more local capacities. Private sector engagement plays a crucial role in making cities more sustainable, but accountability and performance still need improvement. SNV has been working with different stakeholders to set up PPPs with clearer rules of engagement and oversight to strengthen performance accountability by adopting a holistic approach to a sustainable urban water cycle.

The SUWC project is implementing 12 cities (4 City corporations and 8 Paurashavas. The objective of this project is to improve sanitation, solid waste, and drainage water management to protect the health and well-being of around 1.4 million people in 12 cities and towns by increasing access to safe, essential urban services (sanitation, solid waste, stormwater management).

Purpose of the job

The Operations Officer will work under the supervision of the Country HR & Operations Manager together with projects and administrative staffs, ensure efficient and timely timely procurement of goods, works, consultancy and non-consultancy services including contracting with partners. Manages and organises integrated process delivery, optimising the use of guidelines and procedures within projects. This related to one or more of the operation support services: procurement, administration, logistics, inventory management, Vehicle Management. Anticipates on delivery challenges to ensure service continuity.

Key Responsibilities

Procurement Management

• Ensure timely, transparent, and compliant procurement of goods, works, consultancy, and non-consultancy services in line with organizational policies, donor requirements, and procurement guidelines.
• Prepare and manage procurement plans in coordination with project teams and monitor implementation against timelines and budgets.
• Conduct market assessments, prepare solicitation documents (RFQs, RFPs), manage bid processes, and support evaluation committees.
• Prepare comparative statements, evaluation reports, and procurement recommendations for approval.
• Draft, review, and manage contracts, purchase orders, and service agreements, ensuring proper documentation and approvals.
• Maintain accurate procurement records and filing systems through SAP by Design and ensure hard copies for audit and reporting purposes.
• Liaise with suppliers, vendors, consultants, and partners to ensure quality, cost-effectiveness, and timely delivery of goods and services.

Administration and Office Management

• Support day-to-day administrative operations to ensure smooth functioning of the country office and project offices.
• Coordinate office facilities management, including utilities, repairs and maintenance, office supplies, and service contracts.
• Support travel arrangements, accommodation, and logistics for staff, consultants, and visitors in compliance with organizational procedures.
• Ensure proper documentation, filing, and record management for administrative and operational activities.

Logistics and Inventory Management

• Manage logistics arrangements for projects, including transportation, storage, and distribution of goods and equipment.
• Maintain updated inventory records for assets, equipment, and consumables; conduct regular physical verification and reconciliation.
• Ensure proper tagging, custody, transfer, and disposal of assets in line with organizational asset management policies.
• Prepare inventory and asset reports for management and audits.

Vehicle and Transport Management

• Support vehicle management, including scheduling, fuel monitoring and reconciliation report, maintenance, insurance, registration, and logbook management.
• Ensure compliance with vehicle use policies, safety standards, and cost-control measures.
• Supervise and coordinate with drivers and service providers to ensure efficient and safe transport services.

Compliance, Risk Management, and Controls

• Ensure all procurement and administrative activities comply with internal policies, donor regulations, and local laws.
• Identify operational risks and bottlenecks and propose mitigation measures to ensure service continuity.
• Support internal and external audits by providing required documentation and responding to audit queries.
• Promote segregation of duties, transparency, and accountability in all operational processes.

Coordination and Support to Projects

• Work closely with project teams to understand operational needs and provide timely procurement and administrative support.
• Support project staff on procurement planning, processes, and documentation requirements.
• Support partner contracting processes and ensure proper compliance monitoring.

Reporting and Documentation

• Prepare regular operational, procurement, and inventory reports for management review.
• Maintain up-to-date trackers for procurement, contracts, assets, and vehicles.
• Ensure proper archiving of procurement and administrative documents in line with retention policies.

Capacity Building and Continuous Improvement

• Support orientation and guidance for staff on procurement and administrative procedures.
• Contribute to improving operational systems, tools, and processes to enhance efficiency and effectiveness.
• Stay updated on organizational policies, donor requirements, and best practices in operations and procurement.

The above list of job responsibilities is not exclusive or exhaustive and the position will be required to undertake any assigned responsibilities assigned by his/her Supervisor as may reasonably be expected within the scope of the position.

• Bachelor’s degree in accounting and management or a related field, with a minimum of five (5) years of relevant professional experience.
• Demonstrated conceptual and analytical thinking skills with several years of hands-on experience in procurement, contracting, and administration.
• Proven knowledge and understanding of donor regulations, compliance requirements, and management of donor-funded projects.
• Strong attention to detail and accuracy, with a solution-oriented approach and effective negotiation skills.
• Ability to establish and maintain effective working relationships in a multicultural and multi-stakeholder environment.
• Proficiency in Microsoft Office, with advanced skills in Excel, including the use of complex or compound spreadsheets; familiarity with accounting or ERP systems is essential.
• Experience with SAP / SAP ByDesign is a strong advantage.
• Excellent command of the English language, both written and spoken.

Duty stations                   : Rajshahi with frequent travel to project cities

Expected Joining Date   :  As soon as possible.

Working Hours                : Minimum of 48 hours per week

Salary & Benefits            : The total gross salary package (basic salary + House Rent Allowance + Transportation Allowance + Medical Allowance) will range between BDT 78,800 and BDT 85,000 per month, depending on the selected candidate’s work experience and competencies. 

In addition 

• Communication Allowance
• Festival Allowance
• Hospitalization insurance Coverage for employee and family member (spouse and children)
• Group life and critical insurance coverage for employee.

How to apply:

Female candidates are highly encouraged to apply for this position. If you believe that your credentials meet the outlined profile, we invite you to apply by submitting a brief letter of motivation (1 page) and your CV (not more than 3 pages). Your CV should highlight your prior work achievements; it should not be a list of your current or prior job responsibilities.

Please apply through SmartRecruiters link below by 31 December 2025.

Only short-listed candidates will be notified. Shortlisted profiles of candidates will be retained for potential future recruitment needs (either other project area or in Dhaka)

Reference and vetting check                    
We will require that you provide us with the full details of three people willing to act as a reference. We will not contact these references without your explicit permission. 

As SNV participates in the Inter-Agency Misconduct Disclosure Scheme, all reference checks include a request to past employers to fill in a questionnaire regarding Misconduct (sexual exploitation, sexual abuse, or sexual harassment), the “Statement of Conduct". This Statement of Conduct adopts the definitions used in the Scheme.   

We do not appreciate third-party mediation based on this advertisement. Only short-listed candidates will be contacted. Any form of solicitation by phone or other means will be treated as disqualification of the candidate. SNV is an equal employment provider.