Operations Officer

SNV is a global development partner, deeply rooted in the countries where we operate. Driven by a vision of a better world where all people live with dignity and have equitable opportunities to thrive sustainably, SNV strengthens capacities and catalyses partnerships that transform agri-food, energy, and water systems. We help strengthen institutions and effective governance, reduce gender inequalities and barriers to social inclusion and enable adaptation and mitigation to the climate and biodiversity crises.

With 60 years of experience and a team of approximately 1,600 people, we support our partners in more than 20 countries in Africa and Asia, tailoring our approaches to different contexts to achieve large-scale impact and create more equitable lives for all.

Our core values of people-centeredness and respect, equity and equality, and diversity and inclusion, are fundamental to who we are, and what we do. This is reflected in our vision and mission, and strategy, which sets out our aspirations and commitments as our compass towards 2030.

For more information on SNV, please refer to our website: www.snv.org

The Operations Officer is responsible for supporting efficient and compliant day-to-day operations through effective coordination of procurement, logistics, and basic financial activities, while ensuring full adherence to organizational policies and donor requirements.

Key Responsibilities

• Oversee operational activities, ensuring timely execution, efficiency, and full compliance with organizational policies and donor requirements.
• Prepare and draft all procurement documentation in line with procurement procedures.
• Maintain and manage the procurement SharePoint platform, ensuring all documents are properly updated, filed, and well organized.
• Prepare purchase requests forms, petty cash requests, and other operational requisitions for the country office.
• Process mobile money payments to project participants and conduct a 10% verification of attendance records to ensure accuracy.
• Arrange hotel reservations and coordinate vehicle rentals from contracted service providers as required.
• Support the procurement team in managing the delivery, collection, and follow-up of proforma invoices and supplier quotations, in accordance with established procurement guidelines.
• Provide finance-related support, including invoice tracking and basic bookkeeping, while maintaining accuracy, confidentiality, and compliance.
• Create and manage supplier records in SAP Business By Design, including conducting due diligence and supplier screening prior to system creation.
• Monitor procurement timelines and follow up with internal teams and suppliers to ensure timely completion of procurement processes.
• Support logistics planning for meetings, workshops, and field activities, ensuring smooth coordination and cost efficiency.

• University degree in Procurement, Business Administration, Public Administration, HR, or related field
• Excellent communication, organisation, and good interpersonal skills
• Strong teamwork with ability to establish and maintain effective working relationships in a multicultural environment
• Ability to handle visitors, direct calls professionally and efficiently
• Proficiency in computer skills, including MS365 (E.g.: Word, Excel, PowerPoint)
• Strong language skills in English and Kinyarwanda
• Excellent time management and planning capacity

Terms of appointment:

• Contract Type: Full time (40 hours per week)
• Contract Duration: 1 year 
• Expected Start Date: February 2026

How to apply:

If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and letter of motivation before January 20, 2026, COB using the Smart Recruiters platform.

Note: This is a national position, qualified Rwandan candidates are encouraged to apply.

Working at SNV   

SNV offers a competitive salary and comprehensive benefits package. We offer opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our staff benefit from, and contribute to, an internal global network of experts.

SNV strives to be an inclusive employer, thriving on the diversity of its people and does not discriminate on the basis of disability status, religion, ethnic origin, gender and sexual orientation, etc.

Shortlisting

Shortlisting and interviews will be done on a rolling basis until the position is filled. Therefore, qualified and interested candidates are highly recommended to submit their applications as soon as they can. Only applicants fulfilling the above requirements will be contacted. If you do not hear from us within one month from the submission date of your application, consider your application unsuccessful.
 

Reference & vetting check

At SNV, we conduct thorough background and reference checks for all candidates applying for internationally determined positions, with a strong focus on safeguarding. You will be asked to provide contact details for two individuals who can serve as references. Please note, we will only contact your referees with your explicit permission.

As a participant in the Inter-Agency Misconduct Disclosure Scheme, our reference checks also include a request to your previous employers to complete a "Statement of Conduct" questionnaire. This questionnaire addresses any instances of misconduct, including sexual exploitation, abuse, or harassment, in line with the Scheme's definitions.

*We do not appreciate third-party mediation based on this advertisement.