Country Communications and Marketing Officer

SNV is a mission-driven global development partner, rooted in the contexts and societies where we work. Inspired by the transformational principles and objectives set out by the SDGs, we are committed to building resilient agri-food systems that deliver food security and adequate nutrition; increasing the reliability and availability of water and sanitation at an acceptable quantity and quality; and to improving access to affordable and sustainable energy for all. In doing so, we aim to strengthen institutions, markets and effective governance within and across the agri-food, energy, and water sectors, reducing gender inequalities and barriers to social inclusion, and enabling adaptation and mitigation to the climate and biodiversity crises.

We are one team of over 1,600 people, the vast majority of whom come from the contexts where we work, in more than 20 countries in Africa and Asia. In Uganda, SNV operates through a decentralised approach with a country office in Kampala and regional offices in Fort Portal, Lira, Jinja and Mbarara. SNV implements donor-funded activities across more than 100 districts in Uganda, ensuring a broad and diverse impact.

Our core values of people-centeredness and respect, equity and equality, and diversity and inclusion, are fundamental to who we are, and what we do. This is reflected in our vision, mission, and strategy, which sets out our aspirations and commitments as our compass towards 2030. For more information on our operations in Uganda and SNV visit our website: www.snv.org.

Overview of the Position

The Country Communications Officer is part of the country office and is responsible for communications and profiling activities at country and project level.  Key responsibilities include providing technical advice and support in the development of strategic communication and profiling of products. This includes but is not limited to developing communication strategies, knowledge development, management and learning strategies, branding, and marketing materials in order to support SNV’s business development and programmes. He/she contributes to SNV’s project and programme work by delivering marketing communication services and positioning and profiling SNV’s work at events, websites, and media forums. He/ She is expected to formulate and implement internal and external communications policies and related processes (e.g. knowledge management), based on corporate marketing and communication policies and standards to contribute to effective SNV branding and increased internal communication and knowledge development, learning and sharing.

Content Development: He/she leads in the gathering and development engaging visual and written material, that effectively explains project teams and the Country Office for a wide range of external audiences:

• Regular compilation of news items, relevant publications, and attractive stories about the Country Programme activities.
• Production of professional quality publications and key communications materials. Where appropriate, engage and manage professional writers in this regard.
• Ensure sufficient and adequate visual project material is generated and stored appropriately (photographic and video).

Communication Database: Identify potential visuals and documents for usage in internal and/or external communication, advise country team on development of these visuals and documents and coordinate collection and archiving.

Internal Communication: Collaborate with corporate communications on internal communication products to be developed or shared at country level. Develop content to project and corporate publications such as the annual report, magazines, brochures, leaflets, and videos.

External Communication: Develop an external communication strategy for approval. More so, based on corporate strategy, he/she will lead planning for the country / region, branding and desired positioning, formulation, editing, production, and distribution of communication materials (e.g., reports knowledge products, policy briefs, promotional videos, visuals). More importantly the successful candidate will be expected to translate the corporate communications strategy into country and project level.

Communication Advice: Support management, project communication officers and advisors on communication related matters, corporate branding, and promotional activities.

Internet / Intranet: Develops maintains, and improve the content of the website, to support execution of the country communication plan, creating online exposure supporting SNV’s brand.  Write and edit texts, select photos, gather, and publish regular contributions on the website and cross-promotes these. Manage the quality of the country website and contribute to staff awareness and usage of site.

Coordinate Press / Media Contact: Develop and maintain contacts with relevant media and press and respond to media requests. Monitor references to SNV in the media and media coverage of topics of relevance for SNV, responds to these topics where relevant and prepares communication lines and actions for sensitive issues that may generate media interest.

Knowledge Development, Management, and Learning:

• Support Knowledge development and learning strategies at country and project level.
• Support Project teams to develop quality knowledge products, in line with their knowledge agenda.
• Support project teams to develop learning agendas and ensures knowledge documentation, dissemination and learning across project, sectors and externally through effective platforms.
• Support the development and use of case studies, set up and maintain infrastructure and process for knowledge exchange and enhancement within the country by providing advice and circulating relevant materials.

• Master’s degree in communication, media, information, or relevant related fields.
• Minimum of 8 years work experience progressively heading a communications department.
• Proven experience in editorial, knowledge management web site and intranet management including excellent proven oral and written communication skills.
• Advanced skills in different computer design, software, photography, and video.
• Proven experiences in organizing events.
• Strong planning and organizational skills.
• Understanding of project work and advisory practices.
• Well-grounded and seasoned communication professional, with experience in developing communications /marketing materials.
• Ability to adapt the corporate communication plans and strategies to the country level seamlessly.
• Ability to develop marketing and communications materials.
• Demonstrated experience in managing partnerships with private business companies.
• Excellent social and networking skills with various stakeholders.
• The position involves a lot of travel around the country

• Service minded: The ability to be of service, quickly and adequately execute tasks for others.
• Communication: The ability to communicate in clear language and to adjust one’s use of language to the audience’s level, making sure ideas and essence are understood by the audience.
• Client orientation: The ability and willingness to find out what clients want and need and to act accordingly, taking the organisation’s costs and benefits into account.
• Focus on quality: Setting high quality standards and striving for continuous improvement and quality assurance.
• Planning and organising: The ability to determine goals and priorities and to assess the actions, time and resources needed to achieve those goals.
• Ingenuity: Capacity to think up inventive and smart ideas and solutions for daily problems.

How to apply

If you believe that your credentials meet the outlined profile, we invite you to apply by uploading your CV and motivation letter in English. The deadline is Wednesday 12th February 2025.

Working at SNV

We offer a challenging work environment, opportunities to lead and innovate, and a commitment to growing your skills in a fulfilling and diverse working environment. Our staff benefit from and contribute to an international global network of experts. For more information, please visit our website: www.snv.org.

NB: only shortlisted candidates will be contacted.

We do not appreciate third-party mediation based on this advertisement.